Returns & Exchanges
At AMC Furniture Outlet, we want you to love your new home furnishings, which is why we offer a 30-day return window for items in original condition. If your piece doesn't fit your space or style, our team is here to help facilitate a smooth exchange or refund.
Initiate Your Request
Contact our customer service team via email or phone within 30 days of delivery to obtain a Return Authorization Number.
Prepare for Pickup
Ensure the furniture is disassembled and placed back in its original packaging to prevent damage during the return transit.
Schedule Collection
Our logistics partner will contact you to arrange a convenient time for a professional team to pick up the item from your residence.
Inspection and Refund
Once the item reaches our warehouse and passes a quality inspection, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing